REGISTRATION

    1. How do I register with iShop ?

  • To register with iShop Holidays please click on Register link on header and signup for new user account. If you want to continue booking as a guest user, we shall send you your temporary login details via email.
    2. Why should I register with iShop ?

  • Registering with iShop Holidays for bookings on ishopholidays.com will make the process faster and more convenient and You won't have to spend time typing your details every time you make a booking. Though one can book as a guest user also. We recommend you register with us as we offer special deals to all our registered users.
    3. How I change my password ?

  • Go to User Login and sign in to your account. In 'My Profile', click 'Change Password' and reset your password.
    4. How do I sign in to my account if I forget my password ?

  • If you've forgotten your password, go to User Login on ishopholidays.com. Click 'Forgot Password', provide your email address and we'll send you an email with details of new password.
    5. How do I edit my account information ?

  • Sign in to your account from the My Bookings section. Go to 'My Profile' and change or add more details.
    6. Can I book on ishopholidays.com if I am a non-resident Indian ?

  • At present all bookings on ishopholidays.com is available for Indian residents only. Very soon we shall offer our complete services to NRI also.
    7. Can I speak to someone in Customer Support ?

  • iShop offers dedicated customer support Team. You can call us at 0265 65 64 555 between 10 am to 08 pm (Mon to Sat). Also You can write to our customer support team at support@ishopholidays.com and will get back to you within 12 working hours.

PAYMENT OPTIONS

    1. What payment options does iShop Holidays offer ?

  • Currently we accept payments using Credit Cards, Debit Cards, Direct bank Transfers (NEFT), Cheque Payments and Direct cash Cash deposit to our Bank Accounts.
    2. How do I know that my credit card information is safe on your site ?

  • ishopholidays.com is a Secure Site. Any information you enter when transacting over iShop Holidays is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional information disclosure to third parties. You will notice that when you move from the passenger information page to the payment page, the url changes from http:// to https://. This shows that you are now on a secure channel..
    3. What Is the Card Verification Number (CVV) on my credit card ?

  • The Security Code is an important new security feature established by credit card companies in an attempt to further reduce the risk of Internet fraud. This number never appears on sales receipts or billing statements and it is only found on the card itself. The cardholder is required to enter the code number at the time of the transaction to verify that the card is in their possession.
    4. Where is the Card Verification Number (CVV) located on my credit card ?

  • Visa/MasterCard: Three-digit code after the last four digits of your credit card number on the back of the card within the signature field. American Express: Four-digit number on the front of the card on the right hand side above the card number.
    5. Under what name will my purchase be charged on the credit card statement ?

  • Your purchase will be charged under "iShop Holidays".